Online Training + Resources > Personnel Management
Services designed specifically for Emergency Service Organization personnel and their families.
Best practices to help leaders manage personal relationships in their ESO.
Recommendations for making equitable and legally defensible disciplinary decisions.
The importance of diversity while hiring employees and selecting volunteers.
Tips for preventing, discovering and stopping workplace wrongdoing.
Why termination isn't always the best option - professionally or legally.
The importance of avoiding behaviors that lead employees to feeling "forced out".
An overview of legally protected acts that are typically involved in retaliation lawsuits.
How your means to build rapport during interviews could actually be a legal exposure.
Assessing the possibility of discrimination while utilizing criminal background checks.
How you can train your supervisors to effectively manage personnel-related issues.
The liability risks of not having policies and procedures - or not following them.
How an effective job description can be used far beyond the application process.
Why you should assess, track and monitor what your members are being disciplined for.
Tips to help managers terminate personnel in a considerate, consistent and legal manner.
This article details the importance of analyzing and documenting support for termination.
Human resources 101: the basics ESO leaders should know.
Guidance on implementing social media policies and discussing social media in your ESO.
See if these myths live in your ESO and take steps to help protect your team.
Best practices for implementing a comprehensive substance abuse program.
Tips to help leaders guide, teach and counsel members with negative attitudes.
Assessing "jokes" and other behavior to see if a line has been crossed.
What Ricci v. DeStafano means for ESOs who are instituting affirmative action initiatives.
Best practices to help leaders make the most of performance evaluations.
How to use job descriptions to help you manage your team beyond the hiring process.
How leaders can help ensure consistent and fair internal investigation.
The significant risk of retaliation claims and steps to help prevent them.
How technology abuse can lead to violations of privacy.
How you can create a better appreciation and understanding of diversity in your ESO.
Preventing emotionally-charged conversations from turning into conflict and lawsuits.
Guidance and best practices for investigating and preventing retaliation claims.
Personnel-related lawsuit risks and how to help prevent related misconduct.
Don't let locker room talk, just having fun or rites of passage plague your ESO.
Guidance to help your team identify, investigate and report complaints and grievances.
What unlawful national origin discrimination is and how to help prevent these acts.
Sample guidelines to help prevent workplace violence and weapon use.
A summary of this Act and how ESO leaders can help ensure they are adhering to it.
What state-specific procedures to follow to obtain the driving records of your members.
Application and hiring suggestions to help protect your ESO from legal action.
How you can begin to prepare for potential staffing issues during crisis situations.
How your ESO could be liable for what your members post on their personal social pages.
Best practices and sample policy to help create a harassment-free environment.
Suggestions to help protect minors and your organization from sexual abuse risks.
A sample policy to help educate your team on this risk and your organization's policies.
Educate your team on the importance of reporting wrongdoings and how to do so.
Factors to consider when determining an individual's readiness to return to full-duty.
Best practices to help your organization with the disciplinary or termination process.
Best practices and a sample policy to help you proactively mitigate workplace violence.
Checklist to assist in facilitating uniform and equitable termination meetings.
This form can be used to help education ESO leadership on their member's medical history.
This printable personnel file can help you maintain important member-specific information.
Tips to help your organization administer and document performance evaluations.
Information about the NC TNS and tips to help your agency gain access to the system.
Why medical evaluation programs are important and tips to help your ESO implement one.
Tips to help you address the liability and safety concerns of live fire trainings.
Considerations to help protect your junior members, adult advisors and organization.
Steps to help you investigate harassment, theft and other workplace wrongdoing events.
Tips for hosting effective training sessions to help prevent these harmful actions.
Important aspects of FMLA and tips to help ensure your ESO adheres to it.
How to use employee separations to learn about your current work environment and policies.
What you should know if there's an EEOC charge lodged against your organization.
A questionnaire to help assess your employment practices and policies.
How to create or modify your firefighter job descriptions to follow best practices.
How to create or modify your EMS job descriptions to follow best practices.
Considerations and variables to help guide your staffing levels and requirements.
Policies to help prevent technology abuse and reduce exposure to personnel-related claims.
Examples of guidelines and policies to help mitigate substance abuse and related risks.
This checklist can assist management with reaching disciplinary decisions for members.
This booklet outlines safety and logistical precautions for junior member camps.
This booklet discusses behavioral health risks, concerns and best practices.
VFIS clients have access to discounted background screenings through IntelliCorp.
Recommendations to help ESO leaders adhere to the Act and implement best practices.
Discusses awareness, prevention techniques, and actions necessary when events occur.
Harassment prevention training for supervisors
Harassment prevention training for staff
Discusses issues, concerns, and necessary actions to manage social media
Discusses child sexual abuse and ways to help prevent it in the fire and EMS workplace
Discuseses leadership and shares different perspectives and applicable situations
Tracie Young-Brungard BS, EMTP, RRC, Recruitment & Retention Administrator for the Pennsylvania Office of the State Fire Commissioner joins the discussion on retention and recruitment of personnel in emergency services
VFISâ Bryan Duquin and Chief Chaplain Jimmy Fannin of Chaplains Corps of Lancaster County join the program to offer suggestions for providing peer support to ESO members
In this episode, Maria Lichty reviews some recent changes to VFIS University
This 2-hour VFIS instructor led program focuses on anti-bias trainng for fire and EMS
Risk Control for Mid-Level Managers is a program developed by John Kottmyer, Director of V
Emergency responders are utilizing social media at a rapid pace. EMS employees' usage, wri
Sexual harassment continues to be a hot topic for business and organizations. What can EMS
Fatigue impacts personal health as well as a responder's ability to perform key functions
Critical incident stress can have a lasting effect on emergency responders; yet, the stigm
Implicit and explicit biases can greatly impact the culture of an emergency service organization
The Don't Risk It podcast team is taking a well-deserved break this summer, but we will be
In this episode, we revisit with VFIS Emergency Services Specialist Blair Tyndall and disc
"Keep your brand in your voice" as this is the identity of your department. Jenny Bragiel
Volunteer recruitment and retention are among the top issues facing volunteer Fire and EMS
Who is responsible for making HR decisions in your organization? In this episode, we talk
Helping the responder process and manage the emotional trauma they see every day
Consider this multi-faceted approach to help your emergency services personnel prevent, cope with and recover from behavioral health concerns.
Itâs crucial to understand the fundamentals of employment practices, why theyâre important and ways you use them to help protect your organization and your most important asset, your people
Check out this program that's designed to support the health and wellness of first responder employees, volunteers and the workplace.
Challenges other fire departments, EMS agencies and 911 centers have facedâand how you can help avoid them.
How the cumulative effects of exclusionary behavior could negatively impact your volunteer and employee retention rates, and 7 ways leaders can promote a more inclusive culture.